Privacy Policy – Organized Court Support (OCS)
Effective Date: April 2026
Organized Court Support (“OCS”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information that identifies you, such as:
- Name
- Email address
- Phone number
- Billing information
- Any information you provide through intake forms, emails, or document submissions
b) Sensitive Information
Due to the nature of our services, you may provide:
- Court documents
- Financial information
- Parenting or family-related information
We treat this information with a high level of care and confidentiality.
c) Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Pages visited
- Time spent on the site
This helps us improve our website and user experience.
2. How We Use Your Information
We use your information to:
- Provide and deliver our services
- Review and organize your documents
- Communicate with you about your case or inquiries
- Process payments
- Improve our website and services
- Send important updates or administrative messages
We do not sell your personal information.
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
4. How We Share Information
We only share your information when necessary, including:
- With service providers (e.g., payment processors, secure file storage platforms)
- When required by law
- To protect our legal rights
We do not share your information for marketing by third parties.
5. Storage and Security
Your information is stored using secure systems and reasonable safeguards to protect against:
- Unauthorized access
- Loss or theft
- Misuse or disclosure
While we take reasonable precautions, no system can be guaranteed 100% secure.
6. Third-Party Services
We may use trusted third-party platforms such as:
- Payment processors (e.g., Stripe, Square)
- Website hosting providers (e.g., Wix)
- File storage (e.g., Google Drive)
These providers have their own privacy policies, and we encourage you to review them.
7. Cookies and Tracking
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
You can modify your browser settings to decline cookies if you prefer.
8. Retention of Information
We retain your information only as long as necessary to:
- Provide services
- Meet legal, accounting, or regulatory requirements
9. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent (where applicable)
To make a request, please contact us using the information below.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Organized Court Support (OCS)
Email: info@OrganizedCourtSupport.com
Location: Ontario, Canada
Organized Court Support provides document organization and support services only. We are not a law firm and do not provide legal advice. Your use of our services does not create a solicitor-client relationship.